2019

Hosted Telephony or PBX…?

In the 1990’s the ability to make an internal call without using an external line revolutionised business communication; henceforth PBX took offices by storm. Moving into the 21st century communication is now centred around a hosted system. Therefore, if your work place is still relying on the traditional lines of communication it may now be worth looking at an upgrade. Horizon Hosted Telephony could therefore be ideal for your business.

Hosted Telephony

Unlike PBX, which incurs a maintenance and upgrade cost, a hosted system is based within the cloud; meaning all software and upgrades are done remotely. Switching to a hosted system means that calls are made and received over a broadband connection. Resulting in users being able to access the system through a standard Horizon IP handset.

Benefits of a Hosted Phone System

You’re in control –
- Even across multiple sites you can stay connected
- Update, divert and manage your calls at the push of a button; meaning you never miss an opportunity; be it for business growth or customer retention.
Reduced monthly spend –
- The removal of the PBX maintenance charges
- Free calls between between your office/sites
- No up front hardware fee
Competency –
- Great voice quality: 89% of businesses believe outstanding customer service will be your biggest competition, in other words make sure you’re heard!
- Easily adaptable, therefore enables a higher level of productivity.
- Business continuity = high levels of professionalism.
- Working flexibility – 75% of employees stated that working flexibility was their top benefit!

See what Horizon plan works best for you: https://www.ibt.uk.com/services/hosted-telephony/

Upgrade your business phone system today. Contact our Business Development team on 01438 355 355 or email info@ibt.uk.com

Align your business with the new age of working.

When talking about a business how often do you hear the words hot, flexible, active and agile? Not very often… Well that’s all about to change!

With the demand for businesses to become more versatile in relation to their working environment the need to be hot, flexible, active and agile are on employers list of top to dos! But when talking about said developments what do we actually mean?

Is your Access Controlled?

So you’ve had the phone system updated and your life has transformed into the ‘hang on I’ll just transfer you’, music on hold love story. Now let’s get to the nitty-gritty! In order to answer the door does your fitbit rack up a few more hundred steps? I’m sure your thinking, health wise, it’s great my evening run goes out the window. But, if we look at productivity and security, is it really efficient?

Cloud Computing; Make sure it’s private!

Cloud computing privacy — Private Cloud, The Cloud, Cloud Computing

If you are anything like the modern day worker you will have most definitely heard of ‘the cloud’. If your next thought emulates ‘I have no idea what it is though’ let us reassure you, you’re not alone! The name cloud simply derives from the image used to display the internet in flowcharts and diagrams. Unfortunately the internet is not actually a fluffy white ball in the sky. The cloud on the other hand is in its own right highly interesting…

5G – Let’s get talking!

In the next coming months 4G will rapidly become a distant memory or a sly ‘oh you’re still on 4G’ comment between friends. On it’s release in 2012 it was set to pave to way for faster download speeds producing a higher quality of audio and visual data. Today 4G is out of date and in desperate need of a 60 minute make-over, or should we say 6 seconds!

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The BIG BT Switch Off!

Is your business ready to blast out of the past and stream into the future…?

Would you believe it if I told you that by 2025 BT will have switched off it’s ISDN network? Well, just over a quarter of businesses are still unaware of BT’s plans… The result, a few too many businesses left without a phone system!