Pyramid Schools Trust Merges Core Comms Systems
The Problem
The Trust wanted to modernise its communication systems, ensuring seamless connectivity between schools while enhancing safeguarding and operational efficiency.
They faced several communication challenges:
- The existing telephony systems were outdated and inconsistent across the schools.
- There was a need for a unified communication solution to improve collaboration between staff and students across multiple sites.
- Ensuring safeguarding compliance and efficient emergency response was a priority.
- The transition to a new system needed to be seamless, requiring close coordination with the Trust’s IT provider.
- Cost-effectiveness was a key consideration while enhancing functionality.
Gavin Fowler,
IT Strategy Lead
Our Solution
To address these challenges, IBT implemented a 3CX phone system tailored to the Trust’s specific needs. The solution included:
- A unified communication system across all schools, streamlining internal and external communications.
- The introduction of a dedicated safeguarding line to enhance student safety.
- Beta testing a lockdown procedure to improve emergency response measures.
- Integration with the Trust’s IT partner for a seamless transition and implementation.
- A cost-saving structure that provided advanced telephony features while reducing overall telecom expenses.
The Outcome
The phased implementation began with one school and, due to its success, was subsequently rolled out across another three schools within the Trust. The results include:
- Enhanced communication between staff, students, and administration across all sites.
- Improved safeguarding with a dedicated emergency line and lockdown procedure testing.
- Significant cost savings, allowing the Trust to reallocate resources to other educational priorities.
- A dedicated IBT engineer assigned to oversee the entire project, ensuring a smooth and hands-on implementation experience.
- The Trust is extremely satisfied with the results and plans to extend the solution across their other schools soon.
By partnering with IBT, Pyramid Schools Trust has successfully modernised its communication infrastructure, improving efficiency, safety, and cost-effectiveness. This transformation not only meets current needs but also future-proofs their communication systems for continued excellence in education.
