Inbound

INBOUND

With our Inbound service we can provide online access to a full range of call routing, monitoring and management tools to enhance your business and customer service.

Inbound has many features to help you manage incoming calls, providing greater business efficiency, resilience, flexibility and better customer service. From simple call routing through to comprehensive call centre services, Inbound is everything your business needs.

With Inbound you are in control and not reliant on a network operator to make changes on your behalf. You can do that yourself, enabling you to securely make changes and get instant access to reports that meet your business timescales, not those of the network provider.

Using our online portal or mobile app you can set up call plans then see how many calls your business is receiving, how many are answered and how many are missed. You can improve customer service by better managing callers during busy hours, or when your office is closed.

The benefits of Inbound

• Instant call managment thats puts you in control
• Can be used with any number, from anywhere and from any device
• Easy to use portal
• It’s Instant to set up
• No Capital Outlay