Call Logging

CALL LOGGING

Introducing ReportX Call Logging

ReportX is an advanced call reporting solution for businesses and call centres of any size. From standard call logging through to realtime call centre reporting together with intelligent wallboard display, Report meets and exceeds your reporting needs.

ReportX can increase customer satisfaction by helping you ensure that all calls are answered quickly and directed to the correct department first time.

Reduce Costs

See an immediate reduction in business costs of up to 15%.

Retain Customers

Answer telephone calls quickly and handle them effectively.

Increase Sales

Ensure increased levels of telesales are being made to drive new sales.

Improve Performance

Work with staff to develop their telephone and telesales techniques.

Benefits of Call Logging

Call Logging will enable you to manage & improve the use of telecoms throughout your business by delivering a wide range of reports, showing you what is going on within your business.